SEAPORT-E​

VSolvit measures and ensures the quality of deliverables by integrating Project Management, and Technology Management. The Project Team ideally consist of a Project Manager, and team members who are subject matter experts in different areas such as technical expert, business expert, and process expert.

The Project Manager (PM) would work with the client to mutually agree on the scope and the timing of the project. The PM would work with the VSolvit team of diverse experts to draft a project / product development plan which would be “signed off” by the clients. The PM would also be responsible to allocate resources, identify risks (technical and non-technical), develop risk management plans, communication plans, and product development plans. The technical subject matter experts are then consulted, and their expertise is tapped to identify and address technology risks and uncertainties. Appropriate documentation is expected from these experts to ensure that other team members, including the clients, can effectively leverage any solutions developed.

The business and process experts are consulted, and their expertise is tapped to identify and address non-technology risks and uncertainties. Appropriate documentation is expected from these experts to ensure that other team members, including the clients, can effectively leverage any solutions developed. The client is kept abreast of the developments through informal, and formal communications, which has been previously agreed upon in the communication plan. If, as and when needed, the client wants greater or lesser involvement, the communication plan may be updated accordingly. Through clearly identified, intermediate milestones outlined in the project plan, the client, and the entire project team is kept abreast of the development against previously set goals. As and when deviations occur, a root-cause analysis is conducted on significant deviations, and risk management plans are executed.

Ultimately, when the project is completed, the PM and the Client liaison collaborate to ensure that project was completed per the latest agreements. A proper handoff is conducted on project deliverables including documentation, and a debrief session is conducted to ensure due knowledge transfer occurs. In the end, client satisfaction is measured through external feedback and internal analysis.